Frequently Asked Questions (FAQs)
1. What type of products do you offer?
We specialize in election publicity and promotional items, including:
- Flags
- Badges
- Caps
- T-shirts
- Banners
- Custom promotional materials
If you have specific requirements, we can customize products to match your needs.
2. How can I place an order?
You can place an order directly through our website, www.jhalakenterprises.com:
- Browse the products.
- Add items to your cart.
- Proceed to checkout and complete payment.
For bulk or custom orders, you can contact us at support@jhalakenterprises.com.
3. Do you offer customization?
Yes, we specialize in custom promotional items. You can add logos, slogans, or designs to our products. Send us your requirements at support@jhalakenterprises.com, and we’ll assist you with the process.
4. What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the product:
- Flags, badges, caps: 100 pieces
- T-shirts and banners: 50 pieces
For large orders, please contact us for special pricing.
5. How long does it take to process and deliver orders?
- Standard Products: 2-5 business days for processing, plus delivery time.
- Custom Products: 7-10 business days for processing, plus delivery time.
Delivery times vary based on your location (typically 3-10 business days).
6. What are the shipping charges?
Shipping charges are calculated at checkout based on the weight, size, and destination of your order. Free shipping may be available for large orders or during promotions.
7. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor the delivery status.
9. What payment methods do you accept?
We accept all major payment methods, including:
- Credit/Debit Cards
- Net Banking
- UPI
- Wallets
All transactions are processed securely.
10. How do I contact customer support?
You can reach out to us via:
- Email: support@jhalakenterprises.com
- Website Contact Form: Contact Us
We’ll respond within 24-48 hours on business days.
11. Do you offer discounts on bulk orders?
- Yes, we provide competitive pricing for bulk orders. Contact us at support@jhalakenterprises.com with your requirements for a custom quote.
12. Can I cancel my order?
- Standard Orders: Can be canceled within 24 hours of placing the order.
- Custom Orders: Cannot be canceled once production has begun.
13. Do you ship internationally?
- Currently, we ship within India. For international shipping inquiries, please contact us directly at support@jhalakenterprises.com.